Healthie

The Senior Support Engineer will resolve complex customer issues by diving deep into the codebase, investigating bugs, and collaborating cross-functionally to ensure seamless platform experience for healthcare providers. Key duties include building support tooling, developing automations to improve internal workflows, and enhancing support documentation.

The Senior Data Analyst will design and build customer-facing analytics products, including semi-customizable reports and embedded dashboards, while also expanding self-serve reporting capabilities. This role involves defining core business metrics and conducting deep-dive analyses to answer strategic questions about retention, usage, and revenue drivers.

This role involves leading the architecture and development of systems powering provider billing, acting as the technical leader for the new billing initiative. Responsibilities span designing and building resilient full-stack systems across backend services, data models, GraphQL APIs, and React/TypeScript frontend experiences.

The Senior Software Engineer will own front-end architecture, design systems, and web experiences for providers and patients, pushing technologies like Ruby, React, TypeScript, and GraphQL to their limits. Responsibilities include architecting and implementing polished front-end experiences, building reusable design systems, leading initiatives, mentoring engineers, and obsessing over details like performance and accessibility.