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Role Description

We're looking for a SRE that will work directly with customers to ensure successful Teleport deployments.

• Meet regularly with customers to understand pain points blocking deployments and remove roadblocks.
• Write and fix IaC deployments (like Helm charts), develop workarounds, and write Go code to fix bugs and implement small features.
• Work with customers to articulate complex issues, gather requirements, and make the business case to the product and engineering teams.

This job sits at the intersection of product, engineering, and revenue.

• You won't just work closely with the engineering team; you will be on the engineering team.
• Problem-solving includes networking, performance, security, and integrations with existing systems.
• Most of the code you will write will be open source.
• Our products are loved by their users; you'll get to meet them regularly.

Qualifications

• Excellent communication skills.
• Willing to travel to customer sites.
• Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm).
• Linux systems engineering experience.
• Go or Rust experience.
• Comfortable changing the area of focus and working directly with customers.

Requirements

• Excellent communication skills.
• Willing to travel to customer sites.
• Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm).
• Linux systems engineering experience.
• Go or Rust experience.
• Comfortable changing the area of focus and working directly with customers.

Benefits

• Extensive health coverage.
• Annual expense budget.
• Rest & recovery policies that maximize leave and your ability to recharge.
• Investment in your future with retirement savings plans.
• Equity in a US $1.1-bn business.
• Professional development opportunities.