• Partner with Product Owner (People Tech) and People Operations stakeholders to define and prioritize the product vision for HCM functions • Proactively conduct requirements walkthroughs and workshops to clarify needs with development and business teams • Accurately identify and document all key use cases and functional requirements to support the People Tech roadmap • Acquire requirements for sophisticated system improvements and document them in the format of user stories and acceptance criteria • Build business and technical workflows that support and outline the processes the business follows • Review processes and procedures and provide recommendations to the People Operations team regarding ways to optimize efficiencies and standardize data integrity • Facilitate communication across departments to identify potential changes to upstream or downstream processes that impact Payroll, Benefits, and HR Reporting • Perform and facilitate User Acceptance Testing (UAT) for initial implementations and Workday upgrades • Create comprehensive test plans that align test cases with business requirements and acceptance criteria • Troubleshoot and resolve issues relating to the configuration of Workday and associated People Technology systems • Research industry standard best practices for HRIS/HCM processes and proactively propose system enhancements