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Role Description

Supervises day-to-day operations of the clinical trials management system accounts receivable team, fostering a culture of high performance and accountability.

• Cultivates a top-tier team by identifying skill gaps and facilitating targeted training in clinical trials management system navigation and advanced collections strategies.
• Oversees clinical research billing and collections processes to ensure timely revenue capture and optimal cash flow.
• Analyzes accounts receivable aging reports and clinical trials management system financial metrics to provide leadership with actionable data-driven insights, serving as a key advisor on fiscal health.
• Fosters collaborative relationships and seamless communication across a diverse range of internal and external stakeholders to synchronize financial reporting with clinical trial activities.

Qualifications

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree with 1 year of experience OR 5 years of applicable cumulative job specific experience required.
• 2 years of leadership or management experience preferred.

Requirements

• Extensive background in the clinical research revenue cycle.
• Strong foundational understanding of clinical trial agreements.
• Experience with a major clinical trial management system (Clinical Conductor preferred).

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options.
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance.
• Time to recharge: pro-rated paid time off (PTO) and holidays.
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning.
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources.
• Family support: parental leave, adoption assistance and family benefits.
• Other benefits: optional legal and pet insurance, transportation savings and more.