• Submit medical billing claims • Appeal denied claims • Post reimbursement payment from payers • Responsible for the timely submission of professional medical claims • Obtain referrals and pre-authorizations • Check eligibility and benefits verification for healthcare services • Call insurance companies regarding any discrepancy in payments • Identify and bill secondary or tertiary insurances • Ensure the patient’s medical information is accurate and up to date • Follow up on missed payments and resolve financial discrepancies • Help patients develop payment plans related to outstanding balances • Follow and adhere to all regulations and guidelines set by state programs, and HMO/PPO • Work with personal information and maintain patient confidentiality • Handle and answer all patient or insurance telephone inquiries • Utilize multiple EMR systems for demographic needs • Answer phone calls from patients and insurance companies