This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This is a remote position. May be asked to attend meetings sporadically throughout the year.

• Receive and input inspection contracts and service bookings into Service Trade. Other contract types may be included.
• Collaborate contracts with internal stakeholders and update systems with accurate details.
• Monitor and adjust agreements and services as needed to accommodate changes.
• Serve as the primary point of contact for internal clients regarding agreement/booking inquiries, changes and confirmations.
• Coordinate with internal teams to relay agreement/booking details, special requirements, or adjustments.
• Resolve concerns related to agreement/booking in a professional and timely manner.
• Maintain accurate and up-to-date records in Service Trade.
• Generate and distribute reports for management and team use.
• Suggest and implement improvements to agreement/booking procedures to enhance efficiency and customer satisfaction.
• Work closely with the team to streamline processes and leverage technology for optimal agreement management.
• Partner with other departments, such as sales, operations, and customer service to ensure smooth service delivery.
• Support administrative tasks related to agreements/bookings and follow up as needed.

Qualifications

• High school diploma or equivalent; a college degree is a plus.
• Proven experience in scheduling, booking or administrative coordination roles.
• Experience reading and comprehending complicated contracts accurately to company standards.
• Strong organizational and multitasking skills with a high attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Problem-solving skills with a focus on customer service.

Requirements

• Desirable (but not required): Experience with Service Trade.

Benefits

• Competitive salary. Range $23.00 - $33.00 and up based on experience (overtime eligible).
• Monday - Friday.
• Options for Medical, Dental and Vision insurance for you and your family.
• A 401K plan with a company match.
• PTO and Paid Holidays.
• Opportunities for training and advancement.
• Relevant educational and licensure reimbursement for qualified candidates.
• Health Savings Account (HSA).
• Life Insurance.
• Employee Assistance Program.
• Referral Bonuses.