ERG

Helping clients preserve the environment, protect health and safety, and achieve other positive outcomes.

Quality Program Manager

Full TimeRemoteTeam 201-500Since 1993H1B SponsorCompany SiteLinkedIn

Location

Maryland

Posted

5 hours ago

Salary

$110K - $190K / year

Bachelor Degree8 yrs expEnglish

Job Description

• Develop, implement, and oversee a quality program comprising numerous and varied client programs and internal operations • Work closely with program managers, project teams, and other stakeholders to monitor, report, and enhance the quality of written deliverables, documents, and products • Stand up a comprehensive QMP for an engineering consulting team consisting of 250+ technical staff, providing requisite training and outreach • Chair a Quality Management Committee consisting of key program representatives • Serve as a proactive and engaged quality resource for technical project teams, sharing best practices and quality resources • Assist with efforts to leverage SharePoint library architecture and Power Automate capabilities to efficiently store, classify, and retrieve deliverable documents and associated metadata • Identify, track, and report quality metrics across various programs • Identify, communicate, and respond to quality-related issues in coordination with affected Project Managers, Program Managers, Group Managers, and the ERG Corporate Quality Manager • Support the implementation of Quality Assurance Surveillance Plans (QASPs) for multiple contracts • Assist in writing, editing, and refining progress reports and other quality-focused documentation • Review written deliverables to ensure alignment with quality plans • Manage the services of a dedicated copy editor to provide document reviews and technical writing training sessions for project team members • Conduct regular audits and inspections to ensure compliance with company standards • Drive continuous improvement initiatives to enhance quality and efficiency across all project stages • Compose and/or review quality management sections for major contract proposals

Job Requirements

  • Bachelor’s degree in engineering, science, business, or related discipline
  • At least 8 years of quality experience, including 3 years as a Quality Program Manager
  • Experience designing and implementing organizational quality programs and leading quality oversight committees
  • Direct experience supporting engineering consulting services (rather than manufacturing or Information Technology)
  • Demonstrated ability to collaborate and communicate effectively with diverse groups of stakeholders
  • Excellent verbal/written communication, problem-solving, conflict resolution, and decision-making skills
  • Familiarity with quality-assurance methodologies, tools, processes, metrics, analyses, and documentation
  • Relevant certifications (e.g., Six Sigma, ISO, CQA) preferred
  • Experience utilizing SharePoint, Power Automate, and the Microsoft Office suite
  • Must currently hold or be able to obtain a Department of Defense Secret-level security clearance
  • Must be a U.S. citizen as this position is not eligible for Limited Access Authorizations

Benefits

  • health and dental insurance
  • life insurance
  • long-term disability
  • educational benefits
  • FSAs
  • a generous 401k plan
  • profit sharing
  • an EAP
  • 11-20 paid vacation days per year
  • 10 paid holidays per year
  • 56 hours or more of sick leave (based on the state you work in) per year

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