• Design, build, and maintain application deployment, packaging, and operational tooling in support of the Core Applications team, spanning both SaaS and on-premise delivery models. • Enhance application-level observability and reliability signals, including monitoring, alerting, and SLOs, in partnership with the delivery teams. • Collaborate closely with application engineers and the delivery teams to define, measure, and improve performance, deployment patterns, and operational readiness across application and database layers. • Help enforce and improve security and compliance standards, including SOC 2 controls. • Contribute to documentation, onboarding materials, and internal support processes. • Participate as a secondary or escalation support resource as needed