• Build and maintain strong customer relationships, acting as a trusted advisor • Develop strategies for multi-threaded partnerships, including executive connections • Create and execute strategic adoption plans • Provide training and support to ensure full platform utilization • Monitor usage and address adoption challenges • Collaborate with customers to define outcomes and KPIs • Track success metrics and identify upselling opportunities • Maintain accurate renewal forecasts • Develop renewal strategies, conduct health checks, and negotiate terms • Possess expert knowledge of the Seismic Enablement Cloud