EverCommerce

Software that Powers the Service Economy

Manager of Account Management

Full TimeRemoteTeam 1,001-5,000Since 2016H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves building and leading a high-performing sales team responsible for driving expansion revenue across our portfolio of EverPro software brands serving small business customers in the residential and field services industries.

  • Build, coach, and scale a team of Account Managers who maximize customer lifetime value by upselling and cross-selling.
  • Focus on owner/operators and small businesses with up to 20 trucks on the road.
  • Shape expansion revenue strategy, build sales team culture, and establish best practices.

Responsibilities

  • Coach for sales performance: Provide ongoing sales coaching, conduct regular 1:1s, participate in deal strategy sessions, and deliver constructive feedback.
  • Foster a winning sales culture: Build a competitive, data-driven, and results-oriented team environment.
  • Recruit, onboard, and develop sales talent: Hire exceptional Account Managers and create development pathways.
  • Own expansion revenue targets: Take accountability for team quota attainment and key performance metrics.
  • Develop and refine the sales playbook: Build, test, and iterate sales processes.
  • Analyze performance and optimize: Monitor pipeline health and continuously improve sales team effectiveness.
  • Partner on opportunities: Work alongside Account Managers on key deals and provide strategic guidance.
  • Champion customer value: Ensure a consultative approach that positions EverPro's products as solutions.
  • Create data-driven approaches to identify expansion opportunities: Leverage usage data and customer insights.
  • Partner with Director of Account Management: Align on go-to-market strategies and sales initiatives.
  • Work with Customer Success: Coordinate on qualified lead identification.
  • Coordinate with Marketing: Partner on campaign development and lead management.
  • Implement tools and technology: Optimize use of Salesforce, Sales Loft, Gong, and other tools.
  • Establish metrics and reporting: Define KPIs and deliver regular forecasts and updates.
  • Scale the team: Develop the organizational structure and processes needed to scale the function.

Qualifications

  • 7-10 years of experience in Sales or sales-focused Account Management within B2B SaaS.
  • 3+ years of sales team management experience.
  • Direct experience managing revenue targets and forecasting accurately.
  • Deep understanding of short deal cycles and high-velocity sales motions.
  • Strong experience coaching teams on expansion revenue motions.
  • Strong sales business acumen with ability to leverage data.
  • Exceptional presentation, communication, and interpersonal skills.

Skills and Experience

  • Results-driven: Motivated by hitting targets and understanding customer value.
  • Commercially savvy: Understanding of SaaS economics and metrics that drive growth.
  • People leader: Belief in servant leadership and prioritizing team development.
  • Growth mindset: Comfortable operating in ambiguity and building new functions.
  • Collaborative and inclusive: Build strong relationships and value diverse perspectives.
  • Strategic thinker: Balance day-to-day execution with building scalable systems.

Benefits

  • Flexibility to work where/how you want within your country of employment.
  • Continued investment in your professional development.
  • Day 1 access to a robust health and wellness benefits package.
  • 401k with up to a 4% match and immediate vesting.
  • Flexible and generous time-off policy.
  • Employee Stock Purchase Program.

Compensation

The on-target earnings compensation (base + commissions) for this position is $200,000 to $230,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience.

Job Requirements

  • 7-10 years of experience in Sales or sales-focused Account Management within B2B SaaS.
  • 3+ years of sales team management experience.
  • Direct experience managing revenue targets and forecasting accurately.
  • Deep understanding of short deal cycles and high-velocity sales motions.
  • Strong experience coaching teams on expansion revenue motions.
  • Strong sales business acumen with ability to leverage data.
  • Exceptional presentation, communication, and interpersonal skills.
  • Skills and Experience
  • Results-driven: Motivated by hitting targets and understanding customer value.
  • Commercially savvy: Understanding of SaaS economics and metrics that drive growth.
  • People leader: Belief in servant leadership and prioritizing team development.
  • Growth mindset: Comfortable operating in ambiguity and building new functions.
  • Collaborative and inclusive: Build strong relationships and value diverse perspectives.
  • Strategic thinker: Balance day-to-day execution with building scalable systems.

Benefits

  • Flexibility to work where/how you want within your country of employment.
  • Continued investment in your professional development.
  • Day 1 access to a robust health and wellness benefits package.
  • 401k with up to a 4% match and immediate vesting.
  • Flexible and generous time-off policy.
  • Employee Stock Purchase Program.
  • Compensation
  • The on-target earnings compensation (base + commissions) for this position is $200,000 to $230,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience.

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