Amynta Group
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Customer Service Representative
Customer SupportCustomer SupportFull TimeRemoteTeam 1,001-5,000Since 2018H1B SponsorCompany SiteLinkedIn
Location
Florida + 3 moreAll locations: Florida, Illinois, Kansas, Texas
Posted
4 days ago
Salary
$18 - $22 / hour
High SchoolExperience acceptedEnglish
Job Description
• Provide routine customer service and policy support to agents and carriers
• Communicate with agents and carriers via multiple channels (phone, chats, emails) while navigating multiple systems and platforms
• Research, resolve, and clearly communicate customer inquiries
• Maintain a working knowledge of products, services, and promotions
• Review and process applications, binders, endorsements, and other documentation required for policy issuance
Job Requirements
- High school diploma or equivalent
- Strong written and verbal communication skills
- Proficiency in Microsoft Office and web-based systems
- Remote-ready mindset: self-motivated, organized, and able to manage priorities independently
- Ability to troubleshoot basic issues with equipment such as headset, internet, and connectivity.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) with company match
- Paid time off
- Company holidays
