Baylor Genetics
Baylor Genetics pioneered the history of genetic testing. Now, we’re leading the way in precision diagnostics.
Director of Training, Client Services
Location
United States
Posted
9 hours ago
Salary
Not specified
Bachelor Degree7 yrs expEnglish
Job Description
• Lead the development, implementation, and management of training programs within the Customer Service department
• Ensure all customer-facing employees are equipped with necessary skills
• Drive continuous improvement of customer service training
Job Requirements
- Bachelor's degree in Business Administration, Communications, or related field
- 7+ years of experience in training and development
- 3+ years in a leadership role in customer operations
Benefits
- Professional development
- Flexible work arrangements
