• Develops account plans and long-term sales pipeline to increase the company's market share • Focuses on larger deals/opportunities and value and/or volume portfolio management and selling a range of company products and solutions • Works with management to develop future business plans; independently determines methods for achieving plans • Extensive time spent working with and leveraging a diverse set of external partners • Builds strong professional relationships with key IT and business executives, including C level Executives • Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company • Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports • Advocates for client needs in negotiating solution sales and troubleshooting delivery issues • Develops business plan in conjunction with the customer • Analyzes client industry and competitive research and information to facilitate rich client dialogue • Actively manages the account to protect and grow the company's business; coordinates all account forecasts, planning and reporting • Directs and coordinates all activity on account(s) • Focuses on generating new business and builds, monitors and manages sales pipeline activity • Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin • Enters all opportunities in pipeline tool and updates them weekly • Builds a list of customers willing to be a reference in person or print • Ability to implement margin recovery activities/strategies • Acts as a first interface for international accounts in collaboration with members of global business teams, and local teams • Identifies customer requirements, matches with company capabilities and chooses the respective company supply chain accordingly (Volume Direct or Indirect)