Cresta
Real-Time Intelligence for Contact Centers
Partner Solutions Manager
Location
United States
Posted
11 hours ago
Salary
$160K - $185K / year
Bachelor Degree6 yrs expEnglish
Job Description
• Own the relationship with Cresta’s Partners and work with the internal Partner Team
• Serve as the primary technical point of contact and platform expert for technology and solution partners
• Lead partner onboarding, training, and ongoing enablement initiatives
• Collaborate with partners to define and build joint go-to-market strategy
• Identify new joint use cases and vertical-specific opportunities
Job Requirements
- 6+ years of experience in Solutions Engineering, Partner Engineering, Customer Success, or similar roles
- 5+ years of experience working in the Contact Center space
- Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments
- Desire to be a platform expert and provide technical guidance
- Ability to translate business requirements into technical solutions
- Proven ability to work cross-functionally with Sales, Product, and Engineering teams
- Excellent communication skills — able to explain complex technical concepts clearly to diverse audiences
- Strong project management and organizational skills
Benefits
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
