• Provide post sales customer contact for inbound order fulfillment of print and print related services • Execute print/kitting/distribution orders from customers received through the online systems or through direct contact with the customer • May serve as lead service professional on behalf of customer and internal RRD stakeholders • Provide all necessary support to sales/customer responding to client inquiries • Engage internal and external customers to gather job requirements and translate customer requirements into detailed manufacturing/kitting instructions • Manage, client inventory item maintenance in applicable systems, producing and analyzing reports • Act as a communication link between external customer and all internal departments