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Role Description

As a Payment Specialist you will:

• Implement and follow established company billing policies and procedures.
• Collaborate with the billing manager and other members of the billing department, as needed, to address payor and billing concerns.
• Ensure all documents are in order and post payments, denials, deposits, and remittances timely in accordance with department standards.
• Serve as liaison to billing specialists, billing manager, and other administrative staff providing feedback as needed to gather information needed for claims issues.
• Routinely meet or exceed established individual productivity standards.
• Consult and communicate with all members of the billing department on a regular basis to coordinate and address appropriate quality program related issues.
• Ensure confidentiality of all transactions related to financial structure of the company.
• Complete workflow tasks and other assignments to the payment specialist/cash poster responsible position in the agency’s electronic medical record.
• Upload payor communication documents into the EMR, as needed, utilizing company guidelines for document naming conventions and attachment types.
• Input billing related notes into the EMR to assist in effective communication among the billing team members.
• Promote a positive image to patients, their family, physicians, and community agencies.
• Enhance professional growth and development through participation in educational programs, staff in-service and workshops.
• Maintain a high standard of compliance in ethical and federal regulation.
• Perform other duties as assigned by the Billing Manager.

Qualifications

• High School Graduate (College Preferred)
• One-year billing/posting or general office experience preferred.
• Computer skills preferred, excellent interpersonal and organizational skills. Knowledge of medical terminology preferred.
• Reliable transportation and valid auto liability insurance.

Benefits

• Medical, Dental & Vision
• Pharmacy Benefits
• Virtual & Mental Health Support
• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
• Supplemental Health & Life Insurance
• 401(k) with Company Match
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection
• Paid Time Off
• Pet Insurance
• Tuition & Continuing Education Reimbursement