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Role Description

We’re looking for a Global Benefits & Retirement Specialist to take full ownership of day‑to‑day benefits, retirement, wellness, and leave administration across the U.S., Canada, U.K., and Australia.

• Manage employee leaves from start to finish—confirm eligibility, guide pay and documentation, and ensure compliance at each step.
• Answer day‑to‑day questions about benefits, 401(k), RRSP, TFSA, pension, and superannuation plans with clear and timely support.
• Lead employee education sessions covering new‑hire benefits, open enrollment, and ongoing wellness and retirement programs.
• Host quarterly sessions to help employees understand and make the most of their retirement programs.
• Drive wellness initiatives that link physical and financial wellbeing through engaging campaigns and educational sessions.
• Own our “Know Your Benefits” communication strategy, keeping resources current across Slack, newsletters, and onboarding materials.
• Manage benefit and retirement enrollments in Rippling and coordinate data with vendors such as Anthem, Wex, Empower, and international retirement providers.
• Oversee day‑to‑day operations of 401(k), RRSP, TFSA, pension, and superannuation plans—from eligibility and setup to contribution monitoring and changes.
• Reconcile retirement deductions and vendor reports, working with partners to correct variances.
• Build and share insights on benefits, retirement, and wellness metrics to help leadership refine our total rewards strategy.
• Support wellness events such as global step challenges, track engagement, and report outcomes to the People & Culture team and brokers.
• Partner with HR Ops and Finance on audits and reconciliations to ensure every benefit, enrollment, and contribution aligns end‑to‑end.
• Maintain SOPs and templates for process consistency, recommending automation or workflow improvements where possible.

Qualifications

• 3–5 years of hands‑on experience in benefits administration, including healthcare, COBRA, and leave management.
• 2+ years administering global retirement plans such as 401(k), RRSP, TFSA, pension, or superannuation—covering eligibility, contributions, and vendor coordination.
• HRIS experience (Rippling preferred) for benefits processing, reporting, and vendor reconciliation.
• Skilled in supporting employees through multiple channels—Slack, email, and virtual office hours.
• Experience assisting with audits, reconciliations, and cross‑functional reporting.
• Comfortable leading education sessions and simplifying complex benefits topics for employees.
• Bachelor’s degree in HR, Business, or a related field (or equivalent hands‑on experience).
• Certifications such as CEBS, SHRM‑CP, PHR, or relevant Canadian or U.K. credentials are a plus.
• Strong understanding of leave laws, documentation, and compliance across multiple countries, with an ability to interpret complex regulations clearly.
• Proficient in administering global retirement programs, including 401(k) (U.S.), RRSP and TFSA (Canada), pension plans (U.K.), and superannuation (Australia).
• Skilled in data analysis and reconciliation using Excel or Google Sheets, ensuring accuracy across systems and vendor reports.
• Confident in presenting and simplifying benefits concepts to make information accessible and engaging.
• Experienced using HRIS platforms (Rippling preferred) for enrollments, reporting, and plan administration.
• Highly organized, detail‑oriented, and proactive in identifying process improvements and automation opportunities.

Benefits

• An avenue to make a positive impact on people's lives and their health.
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member.
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way.
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize.
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it.
• We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs.
• We offer a 401(k) plan to our US employees to help you save for the future, with company contributions to support your financial goals.
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family.
• The base salary for this role ranges from $90,000-$105,000 in local currency, depending upon experience.