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Role Description

The Wikimedia Foundation is looking for a Senior Partnerships Manager, Content Enablement, to support our contributors by facilitating free access to quality source materials and databases. Reporting to the Director of Content Enablement, you will partner with publishers, aggregators, libraries, and media organizations to advance the Volunteer Support goal and Contributor Experience strategy.

• Securing new partnerships for The Wikipedia Library that address community requests, gaps in existing coverage, and potential for impact.
• Supporting partners in The Wikipedia Library to make their content accessible and troubleshooting issues when they arise.
• Regularly communicating with partners and renewing agreements to ensure continuity of access to resources.
• Developing your product knowledge of The Wikipedia Library and understanding of Wikipedia citation practices and policies and guidelines (such as Neutral point of view and Reliable sources) in order to effectively communicate the proposition to partners.
• Identifying and communicating the needs of partners to the Product Manager to improve partner experience and the overall efficiency of the program.
• Collaborating with colleagues in Community Growth to develop a small menu of partner engagement opportunities, such as events, learning, and research.
• Using both Wikimedia and partner data to analyse the impact of the program, with support from the Data, Evaluation & Learning team.
• Collaborating with the communications team to highlight the library’s partnerships and impact for internal and external audiences.

Qualifications

• Professional experience in publishing, media, or a related field, including collaboration with partners or networks.
• Proven flair for communicating ideas, with excellent written and spoken English and the ability to analyze data to uncover insights and tell stories.
• A proactive and flexible approach to working across departments, in a distributed and cross-cultural environment.
• Able to connect with partners who are typically based in UTC+2 to UTC-5 timezones and make 3 international trips each year.
• Typically requires 5+ years professional experience in addition to a Bachelor’s degree, or 3+ years experience with a Master’s degree; or equivalent work experience.

Requirements

• You build trust and foster collaboration across complex and cross-cultural environments, especially where shared ownership and influence without authority are key to success.
• You are a thoughtful communicator who believes in genuine, inclusive, and equitable engagement with communities.

Benefits

• A passion for open access to knowledge and/or experience contributing to Wikipedia.
• Experience meeting the information needs of service users.
• Fluency or proficiency in a language other than English.

Company Description

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely.

• We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.
• The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations.
• We receive donations from millions of individuals around the world, with an average donation of about $15.
• We also receive donations through institutional grants and gifts.
• The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.