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Role Description

To achieve our ambitious goals, we’re looking for a Senior Sales Engineering Manager to lead a team of Sales Engineers supporting the Education segment. This role is crucial to driving the effectiveness of Superhuman’s go-to-market efforts within educational institutions.

• Oversee a team of specialized Sales Engineers who partner closely with Account Executives (AEs) to expand Superhuman’s presence in Higher Education.
• Support the largest opportunities in the education market, managing technical relationships, running proof of concepts (POCs), and navigating complex procurement processes typical in the education sector.
• Lead, coach, and mentor a team of Sales Engineers who support the sales cycle by co-managing discovery, delivering tailored demos, running proofs of concept, and addressing security and privacy concerns.
• Collaborate closely with Sales to unlock large deals, drive growth, and provide innovative solutions that enhance learning, communication, and generative AI across educational environments.
• Build strategic partnerships with Education Account Executives to ensure alignment and collaboration on key opportunities and initiatives.
• Drive projects and implement processes that enhance efficiency and overall team performance.
• Oversee the technical pre-sales process, ensuring your team is equipped to handle complex education procurement requirements, security reviews, and technical integrations.
• Adapt strategies to align with product updates and the evolving needs of educational institutions, responding proactively to market changes.
• Act as a key player in scaling the Superhuman for Education go-to-market efforts, working to improve critical metrics like win rates and deal sizes within the Education segment.
• Ensure sales feedback is communicated to Product/Engineering teams to inform development and shape go-to-market strategy, aligning our product with customer needs.

Qualifications

• 5+ years of management experience in Sales Engineering, Solutions Consulting, or Value Engineering within a SaaS company.
• Experience managing sales engineering/pre-sales teams that support complex sales cycles in the Education sector is a plus.
• Demonstrates strategic thinking and the ability to execute key initiatives that improve team performance and efficiency.
• Strong communicator who can build effective relationships with sales management and cross-functional teams.
• Understands the complexities of the education procurement process, including navigating RFPs and security reviews typical in enterprise level.
• Adaptable and can lead a team through the challenges of a constantly evolving product and a competitive market.
• Track record of building and scaling high-performing teams.
• Demonstrated ability to work independently with minimal guidance, proactively manage tasks and priorities across multiple projects, analyze and execute work efficiently, collaborate effectively with cross-functional teams, and thrive in fast-paced, results-driven environments.

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities