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Role Description

We're looking for a Solutions Consultant to serve as a strategic bridge between our customers and our internal teams. This is a relationship-driven, advisory role, where you'll work closely with customers to deeply understand their business challenges, translate those into actionable internal projects, and ensure we're delivering real, measurable value over time. Think of this as an internal consulting team embedded within a high-growth SaaS company.

• Build deep, ongoing relationships with customers to understand their evolving business challenges, goals, and GTM strategies.
• Translate customer problems into clearly scoped internal projects, partnering with Product, Engineering, and Data teams to drive solutions.
• Act as the customer's strategic advocate internally — ensuring their needs shape our roadmap and priorities.
• Develop and present recommendations to customer stakeholders, framing insights in terms of business outcomes and value realization.
• Identify opportunities to expand customer usage and deepen platform adoption based on their evolving needs.
• Collaborate with Account Management and Data teams to ensure continuity from launch through long-term engagement.
• Bring a consulting mindset to ambiguous problems — structure the question, gather the right inputs, and deliver a clear recommendation.

Qualifications

• 5+ years of experience with 2+ years in management consulting, client advisory, or a strategic customer-facing role.
• Strong business acumen with the ability to understand complex GTM motions and connect customer challenges to strategic solutions.
• Excellent stakeholder management — you're comfortable presenting to senior leaders and navigating complex organizations.
• Highly analytical — you're comfortable digging into data, identifying patterns, and using quantitative insights to structure ambiguous problems, scope projects, and communicate clear recommendations.
• Familiarity with B2B SaaS, marketing, sales operations, or revenue analytics is a strong plus.
• Ownership-first mindset — you take initiative, move fast, and figure things out.
• You thrive in early-stage, high-urgency environments where speed and impact matter.

Company Description

HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. We build the most complete and accurate picture of the B2B buyer by integrating with every tool your team uses, partnering with third-party data providers, and deploying custom AI research agents. We use this data to power applications that automate high-value, high-complexity workflows across the go-to-market and revenue teams.

• Core products include Analytics and Agents.
• Since launching in January 2023, we’ve come through Y Combinator and raised a $20M Series A led by Bessemer.
• We’re growing 3× year-over-year, have hit multimillion ARR, and process over 60 TB of GTM data monthly.