• Lead and support 2+ Agile pods, facilitating daily stand-ups, sprint planning, reviews, and retrospectives • Coach teams on Agile and Scrum principles, ensuring adherence to best practices and continuous improvement • Partner with Product/Experience Owners, Engineering, and Banking stakeholders to align delivery with business priorities • Facilitate story writing, backlog refinement, prioritization, and readiness to ensure sprint goals are met • Enable teams to identify, manage, and remove impediments and dependencies, particularly across core banking systems • Collaborate with other Scrum Masters to drive cross-team coordination and resource alignment • Use Agile metrics to track progress, highlight risks, and drive actionable insights through retrospectives • Lead team maturity assessments and implement coaching plans to improve Agile effectiveness • Support risk identification and mitigation using Agile delivery data and best practices • Foster a culture of trust, transparency, and continuous learning • Mentor junior Scrum Masters and guide teams toward self-organization and accountability • Facilitate decision-making, conflict resolution, and stakeholder alignment across delivery teams • Ensure stories are "sprint-ready" and aligned with product vision, architectural standards, and banking controls