Communications, UX, and AI-Enabled Design Team Lead

Full Time | Remote (Washington, DC Preferred)
Clearance: Active Secret Required

Role Overview

Improvix Technologies (IPX) is reshaping strategic communications by integrating advanced design practices, AI-enabled workflows, and mission-aligned change leadership. In this role, you will lead a high-performing, multidisciplinary communications and design team supporting senior federal stakeholders.

You will direct the development of strategic content, visual storytelling, user-centered design artifacts, and AI-augmented communications products while guiding teams through evolving federal technology expectations.

You will serve as a trusted advisor to government executives, providing structured thinking, strategic clarity, and modernization leadership as agencies increasingly adopt AI technologies in alignment with emerging federal guidance.

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Key Responsibilities

Strategic Leadership & Team Enablement

• Lead, mentor, and upskill a multidisciplinary communications, design, and UX team to ensure delivery excellence and professional growth

• Coach team members on the effective, safe, and compliant use of AI-enabled tools in communications and design workflows

• Promote adoption of federal AI competency frameworks and skills-based development practices

• Foster a culture of innovation, accountability, accessibility, and continuous improvement

• Align team delivery practices with top-tier consulting delivery models

Client Engagement & Executive Advisory

• Serve as a primary client-facing lead supporting senior government stakeholders

• Facilitate strategic discussions and guide decision-making with executive leadership

• Translate complex or ambiguous requirements into structured action plans and deliverables

• Present executive-ready recommendations with clarity and authority

• Lead change management initiatives that modernize communications and integrate emerging technologies

AI-Enabled Communications & Design Excellence

• Integrate generative AI tools into communications and design workflows to improve efficiency and quality

• Ensure human review and quality assurance of AI-assisted content and design outputs

• Address compliance, bias, and accuracy considerations in AI-assisted environments

• Direct development of high-impact deliverables, including:

  • Executive presentations and briefings

  • Strategic roadmaps and messaging frameworks

  • Operating models and communications strategies

  • UX artifacts such as journey maps and service blueprints

  • Design prototypes and visualization products

• Ensure deliverables meet Section 508 accessibility requirements and federal AI governance expectations

Operational Excellence & Multi-Workstream Management

• Manage multiple high-visibility deliverables simultaneously across complex workstreams

• Balance competing priorities and aggressive timelines typical of federal consulting engagements

• Establish structured workflows, reporting mechanisms, and hybrid/agile processes

• Implement best practices in design operations, content governance, accessibility, and AI-enabled service delivery

• Mitigate risks and maintain transparency across project execution

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Required Qualifications

• Active Secret Clearance

• 7+ years of experience in strategic communications, UX, human-centered design, digital strategy, or related fields

• 3+ years of experience leading high-performing teams in consulting, government, or mission-driven environments

• Demonstrated experience implementing generative AI within communications or design workflows

• Knowledge of federal AI guidance and responsible-use considerations

• Experience mentoring teams in adopting AI-enabled tools and modern workflows

• Experience managing complex stakeholder environments and presenting to senior executives

• Proficiency with collaboration and design tools such as Figma, Miro, and similar platforms

• Experience using Jira or equivalent workflow management systems

• Strong written and verbal communication skills

• Ability to operate effectively in high-visibility, high-accountability environments

• Knowledge of Section 508 accessibility standards

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What Success Looks Like in This Role

• The team consistently delivers high-quality, consulting-grade communications and design products

• AI-enabled workflows improve delivery speed, accessibility, and product quality while maintaining human oversight

• Stakeholders trust your leadership and strategic guidance

• Meetings and working sessions result in clear alignment and actionable decisions

• Operational processes evolve to support innovation, scalability, and continuous improvement