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Role Description

The Operations & Innovation Program Associate supports day-to-day internal operations across light accounting, marketing administration, and Business Central employee/timecard administration, while also owning the operational execution and storytelling of our Innovation Program.

• Blend process discipline (tracking, approvals, workflows) with presence (facilitation + presenting).
• Run innovation meetings, keep the program organized, and deliver engaging monthly updates.
• Join a positive, transparent, and highly collaborative team culture.

Qualifications

• 2+ years in an operations/admin/program support role (or equivalent experience).
• Comfort with timecard administration and recurring operational workflows.
• Proficiency in Microsoft 365 (Teams, Outlook, Excel, SharePoint).
• Able to create and deliver presentations (PowerPoint) and speak confidently to groups.
• Strong follow-through, detail orientation, reliable cadence management.
• Clear written updates, crisp meeting notes, strong stakeholder follow-up.
• Charismatic, captivating, confident presenter who can hold attention.
• Process improvement mindset: naturally looks for ways to simplify, automate, and standardize.
• Experience with Microsoft Dynamics 365 Business Central (especially time sheets/resources/projects).
• Experience with Power Automate / Power Apps / Microsoft Lists (or similar workflow automation).
• Basic familiarity with marketing admin tooling (Mailchimp/HubSpot/Canva/social schedulers).
• Experience running internal programs (innovation, continuous improvement, awards/recognition, etc.).

Requirements

• Support employee setup/maintenance tasks in Microsoft Dynamics 365 Business Central.
• Administer timecard/time sheet processes.
• Assist with routine accounting operations such as document organization and basic data entry.
• Support simple marketing operations such as maintaining lists and coordinating recurring activities.
• Maintain and continuously improve the idea intake + scoring workflow.
• Schedule, run, and document Innovation meetings.
• Prepare and deliver a monthly Innovation update to a broad audience.

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option).
• Flex spending accounts (FSA).
• Dental and vision plans.
• Comprehensive medical, dental and vision benefits extended to spouse/domestic partner and dependent children up to age 26.
• 401k with company match and self-directed brokerage account option.
• PTO including additional paid time off during the last week of the year.
• Company paid life insurance coverage for employees and their eligible dependents.
• Short and long-term disability, AD&D coverage.
• Professional development opportunities, tuition reimbursement and professional licensing assistance.
• Paid parental leave after one year of employment.