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Role Description

Gainwell Technologies is seeking a Medicaid Instructional Designer and Trainer – Remote US to join our Training and Development team supporting the Wisconsin Medicaid program. In this role, you will design, develop, and deliver engaging learning programs that enhance performance, ensure compliance, and promote continuous learning for teams supporting Wisconsin Medicaid operations.

• Design, develop, and facilitate engaging training programs across virtual, classroom, and on-the-job environments.
• Develop learning content aligned with Wisconsin Medicaid program requirements, policies, and procedures.
• Create eLearning and digital training materials using authoring tools such as Articulate, Captivate, or similar authoring tool.
• Partner with subject matter experts and cross-functional teams to assess training needs and ensure effective learning outcomes.
• Evaluate and refine training effectiveness through learner feedback, assessments, and performance metrics.
• Provide post-training support and resources to reinforce knowledge retention and skill development.

Qualifications

• 5–7 years of experience as an instructional designer, trainer, or facilitator in a learning and development environment.
• 1–3 years of experience designing computer-based training or eLearning modules using authoring tools (Articulate, Captivate, or similar).
• Strong knowledge of adult learning principles and instructional design methodologies (ADDIE, SAM, or equivalent).
• Proficiency with Microsoft Office Suite and virtual learning platforms (Teams, WebEx, Zoom).
• Excellent presentation, communication, and collaboration skills.
• Experience supporting Medicaid or government healthcare programs preferred.

Requirements

• Full-time, remote position (40 hours per week).
• Reliable broadband internet connection required (minimum 24 Mbps download / 8 Mbps upload).
• Flexibility to conduct both virtual and in-person training sessions as needed.
• Collaboration with cross-functional teams and subject matter experts across Gainwell and client organizations.
• Opportunities for professional growth through Gainwell University and career advancement programs.

Benefits

• Generous, flexible vacation policy.
• 401(k) employer match.
• Comprehensive health benefits.
• Educational assistance.
• Leadership and technical development academies to help build your skills and capabilities.