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Role Description

We are seeking a Bilingual Immigration Administrative Assistant who will help keep a busy immigration practice running smoothly through proactive coordination, precise follow-through, and client-focused communication.

• Manage schedules, keep deadlines and appointments on track
• Maintain well-organized digital client records
• Serve as a reliable point of contact for client communications
• Ensure details are captured accurately and consistently in the firm’s systems
• Thrive in a structured environment and take initiative without being asked
• Support high standards with careful, low-error work

Salary Range: from $1,060 USD to 1,150 USD.

• Update and manage CRM information in Docket Wise with consistent, accurate data entry
• Maintain client documents and records, keeping digital files organized and current
• Handle notifications, notices, and client appointment coordination with accuracy and timeliness
• Communicate with clients via phone and email regarding notices, appointments, and updates
• Send reminders and ensure appointments and deadlines are tracked and followed through
• Propose relevant professional events the team can attend and help coordinate participation logistics
• Track and follow up on personal and medical appointments and time-sensitive commitments as assigned
• Create or update PowerPoint presentations and related materials when requested
• Prepare teaching materials and assist with academic-related tasks as assigned
• Set up meetings with internal team members and external contacts
• Support task management and follow-ups using BloomGrowth to-do lists and internal workflows
• Serve as a first point of contact when needed and support client outreach based on workload demands
• Manage calendars and scheduling for assigned leaders and support coordination across the firm as needed

Qualifications

• Strong English communication skills for phone and email communication
• Attention to detail with a minimal margin for mistakes
• Excellent organization and calendar management
• Proactive mindset with the ability to take initiative and make helpful proposals
• Client communication via phone and email with professionalism and clarity
• CRM proficiency and accurate data entry
• Document management and strong file organization habits
• Comfort using VOIP tools
• Ability to manage reminders, notifications, and time-sensitive follow-ups
• Discretion and sound judgment when handling client records and confidential information

Requirements

• Work schedule and timezone: Monday to Friday from 8:30 a.m. to 05:30 p.m. EST
• Language requirement: Spanish is mandatory due to client needs
• Software and tools:
  • CRM: Docket Wise
  • VOIP: Virtuo Mobile Connect
  • PowerPoint for preparing presentations and materials
  • BloomGrowth for task and to-do tracking support
• Preferred background:
  • Immigration experience or knowledge is highly preferred
  • No previous legal experience is required

Company Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!