• Assists clients with business solution definition as well as campaign management and business intelligence tools and/or processes • Fully understands details of client's data and Acxiom's marketing capabilities • Executes and analyzes decision support processes and data to measure campaign efficiency, data accuracy, data integrity, operations performance, customer satisfaction and cost effectiveness • Provides data, analysis and recommendations to support multiple technical operations and ensure client satisfaction • Researches, trouble shoots, administers application administration, conducts application user training, and code changes • Point-of-contact for clients with business solution definition through campaign management and business intelligence tools and/or processes • Audits post-production changes to ensure service level agreement compliance • Develops, maintains and improves client relationship through increased client communications