• Maintain broad knowledge of managing acute care facilities and basic understanding of different specialties within the acute care setting • Create relationships with healthcare leaders in our client facilities, as well as, our associate vendors • Work closely with Sales, ITO, and Client Services for our travel brands, represents the Clinical perspective for our direct or MSP client relationship management • Work in collaboration with USN sales and operations leaders to consult clients during strike preparation and throughout a work stoppage. • Responsible for clinical aspect of client calls and project in general; relaying all details, and specific clinical expertise that must be sourced for the client to USN’s recruitment, operations, and clinical teams • Travel as needed for sales/consultation meetings for ITO, our TNA and PS brands, as well as for strike clients, to include during and throughout the actual strike event • Provide onsite clinical management of USN’s traveler/replacement workers during the work stoppage • Conduct detailed clinical interviews with client facilities for ITO, TNA & PS brands, and USN, as needed, obtaining unit-specific qualifications and requirements that our travelers and replacement workers will be interviewed against. • Advise and consult with Recruitment, Client Services and Credentialing teams to facilitate appropriate placement of travelers and replacement workers to our client facility orders; provide internal training as needed • Review and interview submitted candidates evaluating clinical competency and selection based on client defined specialties. • Participate in Quality Assurance Committee discussions regarding disciplinary action for field employees related to clinical or professional conduct infractions • Implement appropriate traveler management measures, related to professional conduct or professional practice infraction, consistent with company policy and sound clinical judgment. • Make traveler placement eligibility decisions in accordance with company guidelines – review background checks, non-negative drug screens, prior discipline on professional licenses or other regulatory bodies. • Works closely with cross functional teams to ensure the needs of the organization, the client, and the traveler are managed appropriately. • Provide support for legal, Joint Commission or other regulatory body audits, as needed • Work closely with IGV marketing team; provide content for traveler newsletter or other and initiatives • Performs additional duties as requested by management