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Role Description

This is a high-impact engineering leadership role focused on building and scaling a next-generation Contacts platform within a fast-growing B2B SaaS environment. You will help evolve a 0→1 product into a mature, scalable, and reliable multi-tenant system that powers contact data, enrichment pipelines, and AI-driven engagement workflows. Working across backend and frontend systems, you’ll influence architecture, APIs, and data models that serve as a system of record for millions of users. The role combines hands-on technical ownership with cross-functional leadership, partnering closely with Product, Design, and Engineering teams. If you thrive in ambiguous problem spaces and enjoy shaping long-term technical strategy while mentoring others, this opportunity offers meaningful scope and visibility.

• Own critical components of the Contacts platform end-to-end, from architecture and design through deployment, reliability, and ongoing optimization.
• Design and evolve services, APIs, and data models that support scalable contact ingestion, enrichment, and engagement workflows.
• Lead complex, cross-functional initiatives that move products from early-stage architecture to robust, high-availability systems.
• Drive improvements in observability, testing, service-level objectives (SLOs), and operational excellence.
• Break down ambiguous technical challenges into structured roadmaps with incremental, high-impact milestones.
• Mentor senior and mid-level engineers, review design documents and pull requests, and elevate engineering standards across teams.
• Collaborate with Product and Design to translate customer needs into pragmatic, secure, and data-trust-driven solutions.
• Participate in on-call rotations, incident response, and long-term reliability improvements for business-critical services.

Qualifications

• 8–10+ years of experience building and operating backend or full-stack systems within B2B SaaS environments, including experience at Staff level or equivalent technical leadership.
• Proven success leading 0→1 products and scaling them into mature, multi-tenant systems, including revisiting foundational architecture decisions.
• Strong expertise in distributed systems, API design, and data modeling for high-traffic, high-availability platforms.
• Proficiency in at least one modern stack such as Go, TypeScript/Node, or React, with comfort working across the full stack.
• Experience with modern cloud infrastructure (e.g., GCP or similar), Kubernetes, and relational databases such as PostgreSQL; familiarity with event-driven architectures, CDC, or search platforms is a plus.
• Strong testing discipline (unit, integration, end-to-end), observability practices (metrics, logging, tracing), and performance optimization experience.
• Experience working with CRM, sales/marketing platforms, or other data-centric systems where data quality and reliability are critical.
• Demonstrated ability to influence technical strategy across teams and mentor engineers to raise the overall technical bar.
• Excellent communication skills and ability to provide strong technical opinions while remaining collaborative and low-ego.
• Availability for on-call rotations and authorization to work in the United States (no sponsorship available).

Benefits

• Competitive base salary aligned to geographic tier:
• Tier 1: $261,737 – $331,020 USD
• Tier 2: $239,925 – $303,435 USD
• Tier 3: $218,114 – $275,850 USD
• Equity awards and participation in a Top Performer Bonus program
• Comprehensive medical, dental, and vision coverage
• Retirement savings plans and additional financial wellness benefits
• Remote-first work environment with geographic pay transparency
• Generous paid time off and flexible work arrangements
• Inclusive culture committed to diversity and accessibility
• Opportunities for career growth during a high-impact product expansion phase