We are seeking a friendly, professional, and customer-focused Customer Service Representative to provide exceptional support to our customers in a fully remote environment. The ideal candidate will handle inquiries, resolve issues, and ensure a positive customer experience across...

This advanced role is responsible for complex patient scheduling for procedures, follow-up visits, and ancillary services via phone or electronic communication, while also obtaining accurate patient documentation. Duties include managing cancellations, updating physician schedules, handling Patient Portal requests, and ensuring proper coordination of all necessary services and preps.

Customer Care Travel Advisor at AmTrav ensuring exceptional service and support

The representative will be responsible for answering customer inquiries, providing policy information, assisting with policy changes, and processing insurance claims while maintaining accurate customer interaction records. They will also coordinate with other agency team members to anticipate community needs.