• Partner with field sales team to resolve issues, assist with order submission, quote creation, change orders, concessions, and non-standard terms requests • Coordinate workflow closures across all functional teams • Drive commercial compliance by supporting legal escalation workflow activities; support any audits necessary including assisting with revenue risk mitigation during quarter close activities • Drive continuous improvement on all related processes to ensure standardization and simplification • Enable team culture and drive organization to improve customer / client satisfaction levels and responsiveness