• Administer and support the Motorola PremierOne (P1 CAD) network infrastructure (LAN/WAN/Firewalls/VPNs) supporting 24/7 mission-critical applications. • Perform network monitoring, performance tuning (QOS, traffic shaping), and capacity planning to ensure ultra-low latency and high-throughput. • Proactively troubleshoot and resolve issues related to network hardware, protocols, and third-party network components, ensuring rapid resolution and minimal downtime. • Perform system monitoring, performance tuning, and capacity planning. • Coordinate with Motorola and third-party vendors for system upgrades, patches, and issue resolution. • Maintain high-availability configurations, failover clusters, and disaster recovery replication. • Administer and support network devices including Routers, Switches, and next-gen firewalls. • Manage and support virtual infrastructure using VMware vSphere. • Administer containerized services running on Red Hat OpenShift. • Implement and maintain CJIS-compliant security controls. • Participate in on-call rotation for after-hours support. • Document system configurations, procedures, and change management activities. • Lead process improvement initiatives and perform root-cause analysis to enhance workflow efficiencies and system performance. • Manage and troubleshoot enterprise hardware and software, specifically Microsoft Windows Server, SQL Server, and public safety applications (CAD/Mobile).