• Lead team of Application Specialist and lead deployment processes of Motorola’s public safety and command center software suite within complex software ecosystems. • Conduct operational assessments, business process reviews, and other discovery events. • Evaluate existing business processes to identify opportunities for improvement. • Facilitate business process reengineering initiatives. • Design, develop, and deliver training curriculum, learning aids, and other instructional materials. • Define, coordinate, and lead User Acceptance Testing processes. • Act as a liaison between technical resources, engineers, and project managers. • Partner with Project Managers and Program Directors throughout the project lifecycle. • Present analysis results and project updates to stakeholders.