• Establish and lead the contracts enablement strategy aligned with organizational goals and company values. • Build and manage a high-trust contracts function grounded in accountability, responsiveness, collaboration, and operational excellence. • Develop scalable processes, tools, and technologies to enhance productivity and improve contract cycle time. • Provide executive-level updates on contract risk, pipeline impact, and process improvement initiatives. • Own and lead Deal Desk governance, ensuring meetings are structured, disciplined, and outcome-driven. • Serve as the owner of customer and vendor contract negotiations, maintaining control of messaging, positioning, and adherence to company standards. • Align contractual terms with Intradiem’s standard positions while balancing customer and revenue priorities. • Identify and mitigate contractual risk while enabling business growth. • Successfully navigate sourcing/procurement processes of large enterprise and Fortune 150 customers. • Foster strong working relationships with Sales, Finance & Accounting, Operations, Engineering, and Customer Implementation teams to ensure contracts support cross-departmental objectives. • Ensure SOWs and pricing structures align with customer agreements and company standards. • Establish SLAs for contract review and approval and ensure consistent adherence. • Maintain disciplined pipeline management to support high-volume, complex deal cycles. • Oversee updates and maintenance of customer contract records in SFDC and internal systems. • Drive continuous process improvement and automation initiatives. • Provide oversight and final review of NDAs, customer contracts, vendor agreements, and other legal documents as needed. • Ensure compliance with legal standards, company policies, and risk frameworks. • Conduct all business in accordance with company policies and procedures. • Perform other duties as assigned.