• reflect the mission, vision, and values of NM • adhere to the organization's Code of Ethics and Corporate Compliance Program • comply with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards • responsible for leading the development of functional and non-functional business requirements, use cases, and process flows • facilitate and capture requirement elicitation by working with the Business Operations to understand business strategy and translate into requirements and/or use cases • ensure Business Analysis processes, tools, and templates are being utilized across projects