• Own the end-to-end sales engagement for Hybrid Machine customers by converting inbound interest and proactive outreach into high-margin growth across software, training, system upgrades, and consumables. • Serve as a trusted technical advisor, leveraging deep knowledge of DED technologies across multiple OEM platforms to guide customers toward optimal hardware and service solutions. • Translate complex needs into accurate quotes and manage the entire opportunity lifecycle from work order to execution. • Identify strategic upselling opportunities—such as preventative maintenance and bulk consumable deals. • Collaborate closely with outside sales, service teams, and vendor partners to ensure a seamless "one-team" customer experience. • Act as a CRM power user, maintaining data discipline to ensure organizational visibility and forecasting accuracy.