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Role Description

The role of the OSINT Strategy and Operations Manager at the client's Global Safety & Security department is to gather intelligence information and conduct analysis to assist safety and security’s threat mitigation efforts towards the company's interests, executive staff, and employees.

• Provide mentorship and offer technical expertise/guidance to junior analysts.
• Provide timely and accurate information to decision-makers, enabling informed choices to safeguard assets, personnel, and reputation.
• Requires extensive experience in conducting OSINT investigations, excellent communication skills, and the ability to work non-traditional hours.

Responsibilities

• Exhibit problem-solving skills and assess concerns for complex challenges, suggesting and implementing solutions with guidance from managers.
• Understand Airbnb Intel customer needs and priorities; exhibit strong subject matter expertise for specialized analysis.
• Accept responsibility for the development and execution of unstructured projects with guidance from managers.
• Use existing procedures to solve problems and support the development of procedures when needed.
• Model best business practices and provide mentorship to all analysts.
• Execute complex projects with minimal oversight, including task delegation and training of junior team members.
• Coordinate inter-agency liaison meets and regional off-sites with minimal oversight from leadership.
• Ensure quality control measures are to the highest standard to minimize case management errors.
• Follow company procedures and processes related to industry best practices and handling of confidential information.
• Develop and maintain strong relationships with other business partners to effectively support their needs.
• Flexible work schedule as part of a 24/7 team, able to work assigned shifts on days, evenings, weekends, and holidays.
• Communicate in a courteous and professional manner with co-workers, management, clients, and others.
• Conform with and abide by all regulations, policies, work procedures, and instructions.

Qualifications

• Must be able to legally work in the country where this position is located without visa sponsorship.
• This is a full-time position with assigned shifts on a rotational basis as part of a 24/7 team.
• This position requires up to 10% travel.
• 7+ years of related experience providing intelligence or risk analysis using open-source intelligence tools and investigative techniques.
• Proven ability to be an outstanding colleague in a collaborative setting.
• Comfortable with changing requirements and priorities.
• Experience working with the identification and analysis of threats made by POIs.
• Able to proactively communicate status and identify risks.
• Experience leveraging technological resources for research and analysis.
• Excellent writing and oral communication skills.
• Experience working with highly confidential information.
• Experience working with diverse partners.
• Master’s Degree in political science, international affairs, economics, business, or related field or equivalent experience (preferred).

Preferred Qualifications

• Regional expertise.
• Language skills.
• Data analysis.
• Experience using open-source and/or social media tools.