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Role Description

The Program and Training Coordinator supports the onboarding and training of clinical and engagement staff. This individual works closely with subject matter experts to coordinate and deliver comprehensive training programs, ensuring staff are well-prepared to provide high-quality care and engagement services. The ideal candidate will have a strong background in clinical training, program coordination, and staff development, with the ability to create structured onboarding experiences that align with best practices and regulatory requirements.

• Lead and manage the onboarding process for new clinical and engagement staff, ensuring a seamless transition into the organization
• Coordinate and schedule trainings with subject matter experts (SMEs), ensuring that educational programs are aligned with clinical and operational needs
• Develop and implement training materials, guides, and resources to support staff education and professional development
• Ensure compliance with clinical training standards, accreditation requirements, and best practices
• Track and monitor staff training progress, identifying gaps and areas for improvement
• Facilitate orientation sessions and hands-on clinical training to support new hires in their roles
• Collaborate with leadership and SMEs to continuously improve training programs based on feedback and industry trends
• Maintain accurate training documentation and records, ensuring all staff meet necessary training and certification requirements
• Provide support and mentorship to new hires and existing staff, reinforcing key learning objectives and protocols
• Stay updated on clinical best practices, healthcare regulations, and training methodologies to enhance program effectiveness

Qualifications

• 5+ years of experience in clinical training, onboarding, or nursing education
• Registered Nurse (RN) license preferred
• Bachelor’s degree in nursing (BSN) or a related field (master’s preferred)
• Strong ability to coordinate training programs and collaborate with subject matter experts
• Excellent organizational and project management skills to ensure smooth training execution
• Experience developing training materials, curriculum, and competency assessments
• Strong communication and interpersonal skills to engage with new hires, trainers, and leadership teams
• Ability to track and analyze training effectiveness, making recommendations for improvements
• Familiarity with learning management systems (LMS) and training documentation tools
• Passion for staff development, mentorship, and fostering a strong learning culture

Benefits

• Competitive compensation, reflecting our commitment to attracting, retaining, and motivating the best talent in the industry
• Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, employer 401(K) match, etc.
• Remote work with multiple onsite sessions each year to maximize collaboration and team building
• A dynamic and inclusive team environment where you can lean on your teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun along the way
• Meaningful work each day; we care deeply about our mission, our patients, and each other