Operations Administrator
Location
United States
Posted
12 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
The Operations Administrator – CRM & Vendor Management is a mid-to-senior level operations role focused on CRM administration and vendor management. This position serves as a subject-matter resource for CRM systems and plays a key role in maintaining system integrity, vendor compliance, and operational efficiency.
- Serve as a primary administrator and support resource for our CRM - JobNimbus
- Maintain user accounts, permissions, templates, and workflows
- Support job tracking, billing workflows, and system accuracy
- Lead CRM process configuration and optimization initiatives
- Manage integration with other systems for communication, payment and reporting
- Oversee vendor onboarding, setup, and ongoing maintenance
- Manage W-9 collection, compliance documentation, and audit readiness
- Monitor vendor performance, contracts, and documentation
- Coordinate vendor payment workflows with Finance
- Prepare reports, dashboards, and operational metrics for leadership
- Track operational action items and system-related initiatives
- Support new entity launches and system implementations
Qualifications
- 5+ years of Operations administration or CRM systems experience
- Advanced proficiency in Excel and/or Google Sheets
- Strong analytical and process design skills
- High attention to detail and data accuracy
- Ability to manage multiple priorities independently
- Professional communication and discretion
Requirements
- Prior experience with JobNimbus
- Experience in vendor management or procurement operations
- Experience in multi-location or multi-entity organizations
- Project management experience
Benefits
- Competitive compensation ($65,000-$70,000) annually
- Medical, Dental, and Vision insurance
- Paid time off and holidays
- Fully remote work environment
- Long-term growth in systems and operations leadership
Job Requirements
- 5+ years of Operations administration or CRM systems experience
- Advanced proficiency in Excel and/or Google Sheets
- Strong analytical and process design skills
- High attention to detail and data accuracy
- Ability to manage multiple priorities independently
- Professional communication and discretion
- Prior experience with JobNimbus
- Experience in vendor management or procurement operations
- Experience in multi-location or multi-entity organizations
- Project management experience
Benefits
- Competitive compensation ($65,000-$70,000) annually
- Medical, Dental, and Vision insurance
- Paid time off and holidays
- Fully remote work environment
- Long-term growth in systems and operations leadership
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