FanDuel

FanDuel is America's #1 Sportsbook. We make every moment more.

VIP Account Manager, Sportsbook

Account ManagerSalesFull TimeRemoteTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

Michigan

Posted

9 days ago

Salary

$79K - $99K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Manage and retain a portfolio of High Value Players • Provide an enhanced, proactive, one-stop service to encourage loyalty • Ensure that Compliance and Responsible Gaming ideals are at the heart of all we do • Collect and document customer profiles • Develop relationships and offer tailored rewards through regular correspondence • Meet pre-determined productivity, quality, and Service Level Agreement targets • Provide detailed reports on your Customer Portfolio, highlighting satisfaction rates and product feedback • Monitor individual customer performance to ensure bonuses, gifts, and hospitality invitations are offered in accordance with business requirements • Meet and host VIPs at hospitality events • Deliver against company responsible gaming protocols • Mentor and develop VIP Hosts within the team

Job Requirements

  • Minimum 2 years of experience in a high-end customer service field preferred
  • Excellent verbal and written communication skills
  • Business-to-customer sales experience preferred
  • Knowledge of the online gaming industry essential
  • Passionate about providing top-level service
  • Confident, people-focused personality
  • Excellent analytical skills and experience with Excel
  • Strives to meet targets and deadlines
  • Excellent organizational and planning skills
  • Understanding of marketing processes preferred
  • Willing and able to work non-traditional business hours

Benefits

  • Health insurance
  • 401(k) matching program
  • Paid personal time off
  • 14 paid company holidays
  • Paid sick time in accordance with all applicable state and federal laws
  • Annual bonus opportunities
  • Long-term incentive opportunities based on performance
  • Opportunities for travel (around 25% of the time)

Related Job Pages

More Account Manager Jobs

Full TimeRemoteTeam 10,001+Since 1953H1B No Sponsor

National Account Manager driving customer relationships at Marmon Foodservice Technologies

United States

Sup, Sales Operations Management

ServiceNow

As the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.servicenow.com/careers. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Account Manager9 days ago
Full TimeRemoteTeam 10,001+Since 2004H1B Sponsor

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, includ...

United States

Account Manager - Reimbursement Accounts

HealthEquity

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth.

Account Manager9 days ago
Full TimeRemoteTeam 1,001-5,000

The Account Manager serves as the primary point of contact for assigned client accounts, managing inquiries regarding Company’s products and building trust and rapport with clients. They are responsible for owning the relationship for clients of lower to moderate complexity, resolving client issues, leading regular client meetings, and overseeing operational activities to ensure client satisfaction and SLA adherence.

Client Relationship ManagementProject ManagementMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookSalesforce
United States
$57.5K - $86K / year
Account Manager9 days ago
Full TimeRemoteTeam 10,001+Since 2021H1B Sponsor

This pivotal role drives growth and deepens relationships at strategic accounts by executing multi-channel share gain strategies within the Beverage industry. Key duties include delivering budgeted growth, developing Strategic Account Management Plans, and aligning company priorities with customer initiatives.

SalesforceStrategic Account ManagementSales StrategyBeverage Industry KnowledgeTechnical SalesContract NegotiationCross-functional CollaborationCRM
United States
$100K - $140K / year