• Functioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of services • Conduct engaging implementation-specific demos and product technical Q&A • Attend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as needed • Report product feedback and feature requests to Product and Engineering teams • Assist account executives with positioning new or upcoming product features to customers • Build scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-concepts • Work with the Sales Team to develop account strategies to build, mature and close pipeline • Track the competitive landscape; provide technical depositioning information to account executives and prospects • Provide assistance in responding to technical questions on requests for proposals, comments, and information • Advising customers on industry best practices for the full stack of Bitwarden • Working with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the future • Providing superb guidance and assistance for each business prospect or customer’s implementation of Bitwarden, integration with the rest of their technology stack, and general security • Keep organized notes to champion’s feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectations • Coordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuity