• Manage the day-to-day activities of the staff supervised on site or remotely for a client hospital. • Focus the team’s efforts and ensure diligent team follow-up are crucial to this position. • Mentor and monitor team performance against key metrics goals and monthly collection goals, reduced denials, and productivity met 95% or better. • Follow up on complex payer trends, communicate with Management the volume and specific issue along with researched payer specific guidelines.