• Maintains positive and productive relations with payor representatives, providers, professional services, medical staff services, and the revenue cycle • Helps resolve issues to ensure that revenue is not negatively impacted • Maintains an expanded knowledge and thorough understanding of the IntelliApp database and reporting options • Creates customized reports for insurance enrollment purposes • Maximizes workflow efficiencies for newly introduced applications • Populates tracking spreadsheets to maintain the most current information • Recognizes opportunities for system set-up adds, modifications, and deletes • Submits, updates, and maintains information utilizing multiple databases • Cultivates relationships with contract payer representatives