• Work horizontally across the Infrastructure and Operations portfolio supporting private/public cloud systems, operating systems, middleware, storage, database platforms, and other key infrastructure products. • Develop repeatable automation to efficiently deliver capabilities. • Drive solutions to problems impacting mission critical systems and implement automation to prevent reoccurrence. • Execute changes on production systems in accordance with Change Management standards. • Support and implement private cloud HCI components. • Work in a Center of Excellence for cloud usage and cloud development standards. • Maintain an accurate picture of existing server, storage, networking software and hardware and virtual environments to support scaling against various project requirements. • Ensure all usage of cloud environments meets governance standards and contributes to improving standards for security and operational efficiency. • Create standard operating procedures for Healthfirst operations teams to support the operations of the products. • Act as an escalation point for operations teams for incident and ticket resolution and participate in an on-call rotation as an escalation point.