• Design, coordinate, and maintain comprehensive programs from scoping through delivery that drive operational improvements aligning them with strategic business goals. • Sales enablement optimization: Support in managing and optimizing commercial team intranet site and implementation of a CRM system. • Maintain and enhance sales operations playbooks, spec sheet, and sales trackers. • Manage creative brief process with marketing for all sell sheets. • Maintain all innovation and new packaging project timelines in Asana and ensure timely completion of all tasks within the commercial operations team. • Coordinate new item samples with supply chain and third parties. • Communicate customer deadlines to ensure on time and successful launch execution. • Design and lead SharePoint-enabled workflows that streamline how teams access, share, and communicate critical customer and internal resources across functions. • Implement and manage tools and supporting systems that enable accurate tracking of Sales Ops efforts, streamline handoffs, and improve cross-functional workflow coordination. • Track program metrics and project milestones, provide regular updates to leadership, use data insights to recommend improvement, and drive continuous improvement. • Identify and mitigate delivery risks; escalate tradeoffs with clear recommendations. • Partner with stakeholders to align goals, manage risks, and ensure execution.