• The Marketing Strategy & Operations Associate supports how marketing work gets planned, executed, and scaled. • This role partners closely with marketing leadership to build structure, document processes, and improve operational efficiency across the marketing organization. • Coordinate and track campaign work across teams, including intake, timelines, deliverables, and approvals to support on-time execution. • Serve as an operational point of contact between campaign owners, marketing team members, and internal stakeholders. • Maintain campaign workflows, documentation, templates, and checklists to enable consistent execution and reduce rework. • Track and report on campaign-related operational metrics and provide execution updates to marketing leadership. • Document marketing processes, workflows, and ways of working (e.g., intake, planning, execution, reporting). • Create and maintain SOPs, playbooks, templates, checklists, and reference guides. • Ensure documentation is clear, current, and accessible for the broader marketing team. • Support onboarding and training materials for new marketing team members. • Learn existing marketing operations processes and help identify inefficiencies or gaps. • Recommend and support improvements to workflows, templates, and operational tools. • Assist with standardizing processes to improve consistency and reduce rework. • Help roll out new or updated processes by updating documentation and supporting adoption. • Track operational metrics such as request volume, status, turnaround time, and completion. • Compile regular operational updates and summaries for marketing leadership. • Support the creation of internal presentations and reports. • Prepare meeting agendas, capture notes, and track action items related to operational work. • Coordinate calendars, shared folders, and team resources that support marketing operations. • Assist with light budget, invoice, or vendor tracking tied to marketing operations.