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Role Description

The Appeal Coordinator is an intermediate level administration position that works with providers, members, clients, and various departments to complete job responsibilities.

• Review, copy, and prepare the necessary documentation to scan incoming appeals.
• Sort, prep, key and scan appeals and pertinent information in DocuVantage.
• Support incoming faxes; prep and sort documents.
• Create coversheets for responses and miscellaneous mail requiring scanning.
• Perform other assigned tasks and duties necessary to support the team.
• Other duties as assigned.

Qualifications

• High School Education or equivalent required.
• 1 – 2 years administrative experience required.
• Knowledge of medical terminology.
• Experience within healthcare, claims, third-party administration, or insurance industry preferred.
• Must be proficient in Microsoft Word, Access, and Excel programs and can easily learn other data systems.
• Ability to read, analyze and interpret general plan benefits and guidelines.
• Ability to effectively respond to questions from management, co-workers, members, providers, and clients.

Requirements

• Communication
• Customer Focus
• Accountability
• Functional/Technical Job Skills

Physical Demands

This is a standard desk job requiring extended sitting and computer work.

Work Environment

Remote

Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.

Benefits

Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to:

• Medical, Dental, Vision, Life & Disability Insurance
• Generous Paid Time Off
• Tuition Reimbursement
• EAP
• Technology Stipend