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Role Description

This role involves designing the core Sortie ops platform and creating a seamless user experience that integrates AI and traditional UI.

• Design the core Sortie ops platform: real-time dispatch, scheduling, booking, freight, and maintenance workflows used daily by real operators
• Define how conversational AI and traditional UI coexist in a single product, including when to surface a component, when to stay in text, and how to transition between the two
• Own the design system that supports both information-dense dashboards and conversational interfaces
• Design the customer-facing booking portal, which must be co-brandable with the operator's identity
• Work directly with engineering and operations, shipping constantly
• Spend time with actual operators to understand how dispatchers, pilots, and freight handlers think about their work

Qualifications

• Strong systems thinking — you're designing workflows for safety-critical operations, not marketing pages
• Experience designing complex, data-rich applications (scheduling, logistics, mapping, or similar operational tools)
• Comfort with ambiguity and new interaction patterns — there's no established playbook for blending conversational AI with operational dashboards
• Familiarity with responsive and mobile design — operators are on tarmacs and docks, not at desks
• 3-5 years in a professional design role

Nice to Have

• Experience in aviation, logistics, maritime, or other operational industries
• Interest in or exposure to LLM-powered interfaces and agentic workflows

Benefits

• $115k-$135k / year salary
• 0.25-0.50% equity
• Salary/Equity split negotiable based on preference
• 100% paid health, vision, and dental benefits
• 401k with matching up to 4%
• 20 days of PTO and at least 11 Paid Holidays