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Enterprise Account Manager

Full TimeRemoteTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

21 days ago

Salary

$100K / year

Bachelor Degree3 yrs expEnglishSFDC

Job Description

• Work closely with Enterprise Account Executives who focus on prospecting and partnering with the nation’s largest clients as well as work closely with Customer Success Manager and Product Specialist • Renew and grow a book of business quarter over quarter • Close upsell opportunities consistently at or above quota level • Proactively manage a set list of accounts, provide best-in-class support and identify upsell opportunities • On board new clients, train users and serve as the main point of contact post sale • Conduct face-to-face visits and live product demonstrations over the phone • Analyze and present monthly analytics reports • Provide appropriate product suggestions on a client-by-client basis • Maintain a high daily volume of activity to help nurture relationships and become a trusted advisor • Optimize campaign bids, budgets, segmentation and overall performance • Travel required -25% minimum. Current expectation of 9 client visits quarterly

Job Requirements

  • Previous experience providing best-in-class support to customers
  • 3-5 years of experience in Enterprise Account Management preferred
  • Experience working with SalesForce.com or other CRM software
  • Enthusiastic, optimistic & a team player
  • Someone who is coachable and wants to learn
  • Working knowledge of MS Office Suite (Word, Excel, Outlook, and PPT).
  • Easily builds rapport and establishes relationships with prospects and colleagues
  • Resourceful. Goes over, under, around and through obstacles to achieve success
  • Outgoing, dynamic personality and can build outstanding relationships
  • Exceptional written, verbal, phone and presentation skills
  • Ability to work under pressure, organize and prioritize responsibilities

Benefits

  • A fun environment where work-life balance is valued
  • Opportunities for advancement
  • Very competitive salary
  • Generous commission plan
  • Employer-matched 401(k) plan
  • Competitive benefits package
  • Quarterly Health Benefit Reimbursement
  • Attractive paid time off policy - Open/Flexible vacation policy

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