Company Description More Than Just Care, It’s Community Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country. Invested in You Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling. Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings Job Description A Day in the Life You’re someone who understands how healthcare systems really work, not just in theory, but in practice. Whether your path came through hands-on experience, an associate degree, or a bachelor’s program, you’ve built a solid foundation in IS, business, or healthcare operations and you know how to apply it in complex, real-world environments. This role is ideal for someone who enjoys being a trusted subject-matter expert , the person others rely on to solve complex problems, improve workflows, and keep critical systems running smoothly. You won’t just maintain systems here; you’ll help shape how they evolve. You’ll thrive in this role if you have: Progressive, relevant experience (through a combination of education and hands-on work) supporting healthcare or enterprise systems Senior-level Cerner/Oracle Charge Services build experience , with a deep understanding of how charging workflows impact revenue, compliance, and patient care End-to-end project implementation experience , from planning and build through go-live and optimization, you’ve seen the full lifecycle and know what it takes to make it successful Confidence owning day-to-day system maintenance and issue resolution , balancing stability with continuous improvement Tiering logic and mapping expertise , ensuring accurate charge capture, clean data flow, and alignment across systems Qualifications