A digital media company on a mission.
Solutions Consultant
Location
United States
Posted
11 days ago
Salary
Not specified
Job Description
Job Requirements
- 5+ years experience in a customer-facing role, such as solutions consulting, customer success, or training in a SaaS environment
- Proven track record of growing customer accounts and contributing to company sales targets
- Strong understanding of UX research methodologies and best practices, including usability testing, surveys, card sorting, and user interviews
- Experience developing and executing strategic account plans for customers
- Strong presentation, training, and interpersonal skills, with the ability to communicate complex research concepts clearly to diverse audiences
- Strong commercial acumen with the ability to articulate solutions and value propositions to senior executives
- Proficiency in CRM tools (e.g. HubSpot)
- Ability to operate independently in a fast-paced, evolving environment while collaborating effectively with cross-functional teams
Benefits
- Competitive salary (we offer a salary that reflects your experience and the value you’ll bring to our team)
- Employee Share Option Plan (ESOP) to help you benefit from the long-term success of the company
- Annual wellbeing allowance and support
- Generous annual learning and development support
- Home office set-up
- 4 weeks annual leave plus an additional day off on your birthday!
- Paid sick leave
- Opportunities for professional growth and development
- Flexible and remote-first working (this role can be based anywhere in the East Coast)
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